excellent location, modern decor, clean environment

The bathrooms lack privacy with glass walls and sliding barn doors! ! The seating options could definitely use some improvements, particularly during busy breakfast times!

The room was comfortable, but the elevators were congested during peak times.

My stay at Riu Plaza was delightful! The location wowed me with easy access to Times Square. The breakfast offered a delicious variety, making it a highlight. The only downside was the glass bathroom wall, which felt a bit awkward. Overall, a fantastic spot for exploring!

Riu Plaza offers a fantastic location near Broadway and Times Square. The rooms are impeccably clean, featuring a comfortable bed and a well-designed shower. Breakfast is a highlight, providing a good selection of both cooked and continental options. The staff is friendly and attentive, making the stay enjoyable. The proximity to tourist attractions is a major plus, allowing easy access to explore the city.

Parking costs were higher than expected.

The breakfast buffet offers a solid variety, from fluffy pancakes to ample pastries, enough to kickstart your day. The location couldn't be more convenient, just a stone's throw from Times Square, allowing easy access to the city's vibrant heart.

The elevators can be a real hassle, often requiring a tricky card maneuver during busy hours. the shower design sports a transparent wall facing the bed, which can be a bit off-putting for privacy. Not to mention the breakfast area can get chaotic, often leading to frustrating wait times that might stretch on longer than you'd hope.

Great location and fantastic breakfast!

I had a delightful stay in a Deluxe Queen Room for 4 nights. The breakfast was a standout, featuring fluffy pancakes and a wide variety of pastries, making it a pleasure to start each day. The location was perfect—just a short walk from Times Square, which allowed easy access to all the attractions we wanted to see. the bathroom privacy setup could be improved, as the frosted glass wall did not provide enough separation.

I loved enjoying the free access to the executive lounge with endless snacks and drinks, and the breakfast was a delightful treat with plenty of options! The spacious bathroom was a nice surprise and so refreshing.

Lovely hotel! The location is fab for getting to Times Square, but it's a bit of a mess outside. The family room was spacious and comfy, perfect for our needs!

But good luck navigating the breakfast chaos—it's like herding cats in a windstorm!

great stay close to times square

The location was perfect, just a short walk from Times Square. The Deluxe King Room had air conditioning, a flat-screen TV, and a lovely private bathroom with a rain shower. Breakfast was a feast with fresh fruit, fluffy pancakes, and a variety of pastries. The staff was super friendly and attentive, making my stay delightful.

The breakfast buffet had a great variety, and the view from the room was stunning! Plus, the staff were genuinely attentive, making my stay extra special.

While the dining scene was fab, let's talk about that bathroom situation—no lock on the sliding door and the glass shower wall? Not cool, especially with teens around. Awkward vibes for sure!

Our stay was wonderful, as the breakfast buffet offered a delicious variety of options to start each day. The location was perfect, just a short walk to Times Square and nearby attractions like Broadway and the Empire State Building, making it easy to explore the city. The cleanliness of the room really stood out, especially since it had no carpet, which I appreciated. Overall, we felt well taken care of throughout our visit.

I had a pleasant stay with a clean and modern room that offered great views. The breakfast selection was enjoyable, but it got quite crowded, leading to some wait times. It would have been better if tea and coffee were available in the room, as well as clearer communication regarding extra charges.

Perfectly located just a short walk from Times Square. The room felt small but was clean and had a nice, modern decor. Loved the breakfast buffet with its variety of options, especially the fresh fruits and pastries. The staff were friendly and helpful most of the time, but I encountered some that seemed unwelcoming at check-in. The glass wall in the bathroom lacks privacy, especially at night. The breakfast area gets crowded, and sometimes, the coffee machines seemed to malfunction. I would stay again for the location and breakfast, but the noise and the check-in experience could use improvement.

The location of Riu Plaza was so perfect that I felt like I was living in a Broadway musical, Times Square was just a hop, skip, and a jump away! The breakfast buffet was a highlight, offering a delightful selection that included an avalanche of pastries and pancakes fluffier than a pillow fight at a sleepover.

Unhelpful staff

I stayed for a work trip at Riu Plaza and found the location to be excellent, just minutes from Times Square and major attractions. The staff was efficient and friendly, assisting with my needs promptly. The breakfast provided a great variety, including fresh pastries and made-to-order omelets, which was a pleasant surprise for a hotel buffet.

The elevators were congested at peak times, making it occasionally difficult to get to my floor in a timely manner.